:root {
  --support-shell-bg:
    radial-gradient(circle at top left, rgba(255, 180, 102, 0.16), transparent 28%),
    radial-gradient(circle at top right, rgba(105, 170, 255, 0.12), transparent 30%),
    linear-gradient(180deg, rgba(14, 21, 33, 0.985), rgba(7, 12, 22, 0.99));
  --support-card-bg: rgba(255, 255, 255, 0.038);
  --support-card-line: rgba(255, 255, 255, 0.065);
  --support-chip-bg: rgba(255, 255, 255, 0.055);
  --support-chip-active: linear-gradient(135deg, rgba(255, 191, 126, 0.22), rgba(255, 129, 92, 0.18));
  --support-shadow: 0 20px 40px rgba(0, 0, 0, 0.28);
}

body.supportModalOpen {
  overflow: hidden;
}

.supportModalBack {
  background: rgba(4, 8, 16, 0.72);
  backdrop-filter: blur(8px);
}

.supportModal {
  inset: max(10px, env(safe-area-inset-top)) max(10px, env(safe-area-inset-right)) max(10px, env(safe-area-inset-bottom)) max(10px, env(safe-area-inset-left));
}

.supportWorkspaceCard,
.supportInnerModalCard-sheet,
.supportAdminTicketLayerCard {
  background: var(--support-shell-bg);
  border: 1px solid rgba(255, 255, 255, 0.06);
  box-shadow: var(--support-shadow);
}

.supportWorkspaceCard {
  display: grid;
  gap: 10px;
  padding: 12px;
  border-radius: 24px;
  max-height: calc(var(--support-vh, 100vh) - 20px);
}

.supportInnerModalBack {
  background: rgba(6, 11, 20, 0.68);
  backdrop-filter: blur(10px);
}

.supportInnerModalCard-sheet {
  top: 14px;
  right: 14px;
  bottom: 14px;
  width: min(100%, 440px);
  max-height: calc(var(--support-vh, 100vh) - 28px);
  padding: 14px;
  padding-bottom: calc(14px + env(safe-area-inset-bottom));
  border-radius: 22px;
}

.supportTicketLayerCard {
  left: 14px;
  width: auto;
}

.supportAdminTicketLayer {
  inset: max(10px, env(safe-area-inset-top)) max(10px, env(safe-area-inset-right)) max(10px, env(safe-area-inset-bottom)) max(10px, env(safe-area-inset-left));
}

.supportAdminTicketLayerBack {
  border-radius: 26px;
}

.supportAdminTicketLayerCard {
  inset: 0;
  width: auto;
  max-height: calc(var(--support-vh, 100vh) - 20px);
  padding: 12px 14px 14px;
  padding-bottom: calc(14px + env(safe-area-inset-bottom));
  border-radius: 24px;
}

.supportModalHead-compact,
.supportAdminHead {
  align-items: center;
  gap: 10px;
}

.supportModalIntro {
  min-width: 0;
}

.supportKicker {
  margin-bottom: 3px;
  font-size: 10px;
  letter-spacing: 0.12em;
}

.supportModalTitle,
.supportAdminTitle {
  font-size: 19px;
  line-height: 1.08;
}

.supportModalTitle-sm {
  font-size: 17px;
}

.supportModalClose {
  width: 36px;
  height: 36px;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.08);
  font-size: 24px;
}

.supportStatsRow,
.supportAdminStats {
  gap: 8px;
}

.supportStatsRow-compact {
  max-width: 320px;
}

.supportStat {
  background: var(--support-card-bg);
  border: 1px solid var(--support-card-line);
  border-radius: 16px;
  padding: 10px 11px;
}

.supportStat-admin {
  padding: 10px 11px;
}

.supportStatLabel {
  margin-bottom: 2px;
  font-size: 11px;
}

.supportStatValue {
  font-size: 18px;
}

.supportOverviewToolbar {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 8px;
}

.supportPrimaryButton,
.supportPrimaryButton-compact {
  min-height: 38px;
  padding: 0 14px;
  border-radius: 13px;
  font-size: 13px;
  box-shadow: 0 12px 20px rgba(255, 132, 95, 0.14);
}

.supportPrimaryButton-chat {
  min-height: 36px;
  padding: 0 13px;
}

.supportRailShell-overview,
.supportQueueSurface-overview {
  gap: 6px;
  padding: 0;
  background: transparent;
  border: 0;
}

.supportRail {
  gap: 10px;
  padding: 2px 2px 4px;
}

.supportRail-admin {
  grid-auto-columns: minmax(280px, 330px);
  min-height: 168px;
}

.supportTicketCard {
  min-height: 136px;
  gap: 8px;
  padding: 12px;
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(17, 25, 39, 0.96), rgba(9, 14, 24, 0.95));
  border-color: rgba(255, 255, 255, 0.06);
  box-shadow: none;
}

.supportTicketCard:hover {
  transform: translateY(-1px);
}

.supportTicketCard.active {
  border-color: rgba(255, 190, 132, 0.34);
  background:
    radial-gradient(circle at top right, rgba(255, 176, 108, 0.12), transparent 40%),
    linear-gradient(180deg, rgba(30, 24, 16, 0.96), rgba(13, 15, 22, 0.95));
}

.supportTicketCard-admin {
  min-height: 148px;
}

.supportTicketSubject {
  font-size: 14px;
}

.supportTicketPreview {
  min-height: 0;
  color: rgba(225, 232, 245, 0.82);
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 3;
  overflow: hidden;
}

.supportTicketMetaRow,
.supportTicketMetaMinor,
.supportChatMeta {
  font-size: 11px;
}

.supportStatusPill {
  min-height: 26px;
  padding: 0 9px;
  font-size: 10px;
}

.supportUnreadMark,
.supportAttachmentMark,
.supportMetaChip {
  min-height: 22px;
  padding: 0 8px;
  font-size: 10px;
}

.supportFilters-admin {
  margin: 8px 0 6px;
  gap: 7px;
}

.supportFilterBtn,
.supportActionChip {
  min-height: 30px;
  padding: 0 11px;
  border-radius: 999px;
  font-size: 12px;
  background: var(--support-chip-bg);
  border: 1px solid rgba(255, 255, 255, 0.07);
  color: #f7f9fc;
}

.supportFilterBtn.active {
  background: var(--support-chip-active);
  border-color: rgba(255, 191, 126, 0.28);
  color: #fff5e7;
}

.supportActionChip-primary {
  background: var(--support-chip-active);
  border-color: rgba(255, 191, 126, 0.28);
  color: #fff5e7;
}

.supportActionChip-success {
  background: rgba(151, 235, 185, 0.14);
  border-color: rgba(151, 235, 185, 0.2);
  color: #adf0c8;
}

.supportActionChip-danger {
  background: rgba(255, 87, 87, 0.2);
  border-color: rgba(255, 107, 107, 0.26);
  color: #ffc0c0;
}

.supportActionChip-dangerSoft {
  background: rgba(255, 87, 87, 0.08);
  border-color: rgba(255, 107, 107, 0.18);
  color: #ffc0c0;
}

.supportActionChip-soft {
  background: rgba(255, 255, 255, 0.055);
}

.supportActionSurface-adminTicket {
  padding: 2px 0 0;
  background: transparent;
  border: 0;
}

.supportActionRowCompact {
  align-items: flex-start;
  gap: 8px;
}

.supportThreadWorkspace {
  gap: 6px;
}

.supportChatHeader,
.supportComposer,
.supportReadonlyState {
  padding: 4px 0 0;
  background: transparent;
  border: 0;
  box-shadow: none;
}

.supportChatHeader {
  gap: 10px;
}

.supportChatHeaderMain {
  min-width: 0;
}

.supportChatTitle {
  font-size: 16px;
  line-height: 1.14;
}

.supportChatMeta {
  gap: 8px;
}

.supportChatHeaderSide {
  justify-content: flex-end;
}

.supportThreadWrap {
  padding: 0;
  border: 0;
  background: transparent;
}

.supportThread {
  gap: 8px;
  max-height: min(54vh, 560px);
  padding-right: 2px;
  scroll-padding-bottom: 18px;
}

.supportThreadWrap-adminLifted .supportThread,
.supportDetailShell-chat .supportThread {
  max-height: min(54vh, 560px);
}

.supportBubble {
  width: min(100%, 520px);
  padding: 10px 12px;
  border-radius: 16px;
  border: 1px solid rgba(255, 255, 255, 0.04);
  box-shadow: none;
}

.supportBubble-user {
  background: rgba(255, 188, 124, 0.12);
  border-color: rgba(255, 188, 124, 0.16);
}

.supportBubble-admin {
  background: rgba(114, 187, 255, 0.11);
  border-color: rgba(114, 187, 255, 0.15);
}

.supportBubble-system {
  padding: 4px 8px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.03);
}

.supportBubbleMeta {
  margin-bottom: 5px;
}

.supportBubbleText,
.supportSystemText {
  font-size: 13px;
  line-height: 1.48;
}

.supportAttachmentPreview,
.supportSelectedPreviewCard {
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.035);
  border: 1px solid rgba(255, 255, 255, 0.07);
}

.supportAttachmentCard img {
  max-height: 280px;
}

.supportSelectedPreviewCard img {
  max-height: 180px;
}

.supportComposer {
  padding-top: 6px;
}

.supportComposerBody-stacked,
.supportFormGrid-compact {
  gap: 8px;
}

.supportComposerRowCompact {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  flex-wrap: wrap;
}

.supportComposerRowCompact-end {
  justify-content: flex-end;
}

.supportComposerActionsCompact {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.supportField,
.supportTextarea {
  background: rgba(8, 14, 24, 0.82);
  border: 1px solid rgba(255, 255, 255, 0.07);
  border-radius: 14px;
  padding: 10px 12px;
  font-size: 14px;
}

.supportTextarea {
  min-height: 108px;
  max-height: min(34vh, 240px);
}

.supportComposerTextarea-chat {
  min-height: 44px;
  max-height: min(24vh, 180px);
}

.supportAttachControl-compact {
  min-height: 36px;
  padding: 0 12px;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.07);
  border: 1px solid rgba(255, 255, 255, 0.07);
  font-size: 12px;
}

.supportReadonlyState-compact {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.supportReadonlyChip {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 0 10px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.07);
  color: rgba(247, 249, 252, 0.88);
  font-size: 11px;
  font-weight: 700;
}

.supportReadonlyText {
  font-size: 12px;
  color: rgba(225, 232, 245, 0.68);
}

.supportEmptyState,
.supportDetailEmpty {
  min-height: 180px;
  border-radius: 18px;
}

.supportTabTickets {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.supportTabTickets .supportBadge {
  position: static;
  min-width: 18px;
  height: 18px;
  line-height: 18px;
  font-size: 10px;
  box-shadow: none;
}

.supportKeyboardOpen .supportWorkspaceCard,
.supportKeyboardOpen .supportInnerModalCard-sheet,
.supportKeyboardOpen .supportAdminTicketLayerCard {
  overscroll-behavior: contain;
}

@media (max-width: 760px) {
  .supportModal {
    inset: 8px;
  }

  .supportWorkspaceCard,
  .supportInnerModalCard-sheet,
  .supportAdminTicketLayerCard {
    border-radius: 18px;
  }

  .supportWorkspaceCard {
    padding: 10px;
  }

  .supportOverviewToolbar .supportPrimaryButton {
    width: 100%;
  }

  .supportComposerRowCompact {
    align-items: stretch;
    flex-direction: column;
  }

  .supportComposerActionsCompact {
    width: 100%;
  }

  .supportComposerActionsCompact .supportPrimaryButton {
    width: 100%;
  }

  .supportAttachControl-compact {
    width: 100%;
  }

  .supportThread,
  .supportThreadWrap-adminLifted .supportThread,
  .supportDetailShell-chat .supportThread {
    max-height: 44vh;
  }
}

@media (max-width: 640px) {
  .supportModalTitle,
  .supportAdminTitle,
  .supportModalTitle-sm {
    font-size: 17px;
  }

  .supportChatTitle {
    font-size: 15px;
  }

  .supportInnerModalCard-sheet,
  .supportTicketLayerCard {
    left: 8px;
    right: 8px;
    bottom: 8px;
    top: auto;
    width: auto;
    max-height: calc(var(--support-vh, 100vh) - 16px);
  }

  .supportAdminTicketLayer {
    inset: 8px;
  }

  .supportBubble {
    width: 100%;
  }

  .supportRail {
    grid-auto-columns: minmax(244px, 84vw);
  }

  .supportRail-admin {
    grid-auto-columns: minmax(252px, 86vw);
  }
}